Parla Player / Privacy
Your privacy matters.
How information is handled by the Parla Player website, Samsung Smart TV application, and associated Parla services.
Last updated: September 18, 2026
1. Scope and language
This Privacy Policy covers the Parla Player website, the Samsung Smart TV Parla IPTV / Parla Player application, and associated Parla services. The English policy is the authoritative version; the Korean version translates the same policy. Independent media providers have their own privacy practices and policies.
2. Device pairing and profiles
The app uses a Parla backend for device pairing and profile-related functionality. A profile- or device-related identifier may be sent to and processed by the Parla service to associate the TV app with a paired profile. This processing supports pairing and profile functionality and is distinct from the media requests sent directly to your chosen provider.
3. Provider information and direct media connections
Playlist and provider information may include a playlist URL, a provider or server address, a username and password, or similar service credentials. The TV app connects directly to your selected M3U or Xtream-compatible provider for catalog, metadata, and media requests. Parla does not proxy or host your video streams.
Your chosen provider may receive your IP address, service credentials, requests, and playback-related network requests according to its own practices. These requests go from your device to that provider and are separate from Parla's pairing and profile processing. Review your provider's privacy policy before connecting its service.
4. Information stored on your TV or device
The app may store settings, preferences, and functional state locally on your device. This can include language and interface preferences, My List, playback progress and resume state, parental and settings preferences, and similar player state. This local information supports the player's operation and your preferences; it is separate from the website's browser storage practices described below.
5. Website information
The website has no account registration, contact form, advertising trackers, or analytics scripts. Its own code does not set cookies or use browser storage, and the website does not request playlist URLs or provider credentials.
Hosting infrastructure may process ordinary technical request and security information needed to deliver, operate, and protect the website, such as IP addresses, request timestamps, requested resources, and browser or user-agent information.
6. Support correspondence
Information you voluntarily email to support@parlaplayer.com may be used to respond to and resolve your support request. Do not send passwords, access tokens, complete playlist URLs, or unnecessary sensitive information.
7. Service providers and information sharing
Information may be processed by infrastructure and service providers as necessary to operate and secure Parla and handle support requests. Media-service traffic goes directly to the provider you select, as described above. That provider's independent handling of information is governed by its own practices and policies.
8. Retention and personal information requests
Parla retains information it controls only as needed for the relevant operational or support purpose and applicable obligations. Retention depends on the information and the purpose for which it is processed.
You may contact support@parlaplayer.com to request access to, correction of, or deletion of personal information controlled by Parla, subject to applicable requirements. You may also contact support with questions about locally stored player data.
For information independently controlled by your chosen media provider, contact that provider directly. Parla cannot promise to delete information held independently by a media provider.
9. Security
Parla uses reasonable technical and organizational safeguards to protect information it processes. No system or method of transmission or storage can be guaranteed to be completely secure. Keep your service credentials private and avoid including them in support correspondence.
10. Policy updates and contact
This policy may be updated to reflect changes in the website, app, associated services, or applicable requirements. The last updated date above identifies the latest revision.
For privacy questions, contact support@parlaplayer.com. For help with the player, visit Support.